We have strived to make the catalog information presented here as current and complete as possible, and to provide for easy online ordering. However, rest assured that you are always welcome to contact us for personal assistance with any request.

The searchable and browsable catalog includes the full range of publications from E. F. Kalmus, Masters, Thompson Edition, Musica Rara, Brass Press, BIM, Alphonse Leduc, Hamelle and Heugel, as well as a few popular items from other publishers whose titles we distribute. Please note, however, that in addition to these items, we can also supply virtually any publication in print, regardless of the publisher. Therefore, should you not locate the work you are seeking, please do email us with your needs, and we will be happy to reply with a no-obligation quote.

For your convenience and safety, we encourage you to use our secure web cart checkout system. However, if you prefer, you may also always send your order by fax or by postal mail to the appropriate office for your area (see "Contact Information"). You may pay by Visa, MasterCard, American Express or Discover Card by including your card number, expiration date, cardholder name and billing address. We also can accept checks or non-postal money orders denominated in U.S. dollars and drawn on a U.S. bank. We welcome online payments in all major currencies, and invite you to select the currency which is most convenient for you. If your currency is not listed, please just let us know and we can, in most cases, add it. There is no surcharge for payments in a currency other than the U.S. dollar, and exchange rates are updated regularly. We welcome orders from qualified institutions and dealers.

Almost all of our products may be ordered for shipping anywhere in the world. However, please note that it is ultimately the responsibility of the customer to ensure that any items they import are in compliance with the laws of their own country.

Most orders are processed and shipped within 24 hours after receipt, and many orders ship the same day they are received. However, some of the less popular publications must be printed upon order, and publications in our catalog may ship from various locations, more or less distant. Therefore, we ask that you please do always allow plenty of time for delivery of your order, and that you make use of the upgraded shipping options for any orders which are particularly time-sensitive, since such orders not only receive priority shipping but also priority handling prior to shipment. We try to provide realistic estimates of the delivery time provided by each service, but please bear in mind that those estimates are not guaranteed and the actual delivery time may vary depending on a number of factors, mostly beyond our control. You may check the status of an order online at any time by following the link included in the emailed order confirmation, or by entering your invoice number and email address "Order Status" page.

If you do not receive an automated email confirming receipt of your order and providing the invoice number, that message will have likely been blocked by your email system - that is unfortunately a very common issue. You needn't be concerned that your order has been received and processed, but you are welcome to contact us by email to request a PDF copy of your invoice.

Please note that in some cases, in order to ship orders quickly in circumstances where a requested title is temporarily out of print, we may substitute an identical or virtually-identical edition. That will be the case only with reprint publications, and not urtext editions or modern revisions.

Due to the print-on-demand nature of many titles, orders for music may not be canceled once placed, and items may not be returned. In the unlikely event a defective or incorrect item is received, please contact us for replacement. Books, recordings and mouthpieces shipped as ordered are not returnable unless defective. Cases, mutes and other accessory items may be returned in new condition within 14 days of receipt for a full refund of the price paid less the outbound shipping cost.

Extra scores and individual parts are available for many publications in our catalog, even where not specifically indicated in the online catalog. Please contact us for prices. Please note also that for Leduc, Hamelle and Heugel choral scores, there is a minimum order of fifteen copies for any given title. For Breitkopf choral scores, there is a minimum order of twenty copies. For Kalmus choral scores and choral parts, there is a minimum order of ten copies.